Simple words mein, EatLaza ek platform hai jo local businesses ko local customers se connect karta hai.
Local businesses apne products ya items EatLaza par list karte hain, aur nearby customers EatLaza app ke through easily order place kar sakte hain — same price par, bina kisi extra charge ke.
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EatLaza Par Business / Partner Kya Hota Hai?
EatLaza kisi bhi type ke business ko apna store list karne aur poora control khud rakhne ki permission deta hai, jaise:
- Pricing
- Taxes
- Payments
- Delivery
- Customer support
- Coupons aur offers
Sab kuch business khud manage karta hai, EatLaza interfere nahi karta.
Business Ke Liye EatLaza Kyun Use Karein?
- Apni website ya app banane aur maintain karne ki zarurat nahi
- Third-party platforms jaise high commission nahi
- Mehngi technical infrastructure ki tension nahi
- Aise marketplaces par dependent nahi jahan customer unka hota hai
- EatLaza already complete digital infrastructure provide karta hai, jisse business bina commission ke orders accept kar sakta hai aur bina lakhon kharch kiye.
EatLaza Par Delivery Kaise Kaam Karti Hai?
EatLaza par delivery ka poora control business ke paas hota hai. Business apni need ke according delivery method choose kar sakta hai.
1. EatLaza Ke Through Delivery Assign Karna
Business owner apne area ke nearby delivery persons assign kar sakta hai.
Jaise hi order accept hota hai, assigned delivery partners ko notification milta hai aur wo order pick kar sakte hain.
Note:
- Delivery cost business pay karta hai
- Business per km / mile delivery charges set kar sakta hai
2. Third-Party Courier Services
Business instant delivery platforms jaise Porter, Rapido, Uber, Ola ya similar services use kar sakta hai, jo usually low charges lete hain.
3. Self Delivery
Agar business owner ya staff ke paas time ho, to wo khud delivery kar sakte hain.
Isse customer ke saath strong relationship aur trust build hota hai.
4. Dedicated Delivery Team
High-volume ya chain businesses apni dedicated delivery team manage kar sakte hain.
Delivery accounts create karke auto-assigning enable ki ja sakti hai.
Order aate hi available delivery person pickup kar sakta hai.
EatLaza Par Payment Kaise Kaam Karta Hai?
Payments ka control business ke paas hota hai, EatLaza ke paas nahi.
Business apne country ke according payment gateways integrate kar sakta hai, jaise:
- Razorpay
- Stripe
- PayPal
Cash on Delivery (COD)
Agar business ne online payment gateway integrate nahi kiya hai:
- COD by default enabled hota hai
- Business payment QR code upload kar sakta hai
- Customer order receive karne ke baad payment kar sakta hai
EatLaza Par Coupons Kaise Kaam Karte Hain?
Customers attract karne ke liye business promotional coupons create kar sakta hai.
Example:
- Coupon code: FEST20
- Discount: 20%
- Options available:
- Minimum order value
- Maximum discount limit
- Limited usage per customer ya event
EatLaza Dusron Se Alag Kaise Hai?
Traditional food delivery ya quick-commerce platforms ke comparison mein:
- Business ke paas full control hota hai
- Koi commission cut nahi
- Forced pricing nahi
- Customer business ka hota hai
- Online price wahi hota hai jo store ka price hota hai
Most aggregators high commission lete hain, prices badhate hain aur customer control karte hain — jisse business ka profit bahut kam reh jata hai.
EatLaza business ko independence, ownership aur fair pricing deta hai.
FAQs
Agar Business Order Cancel Kar De To?
Agar business bina valid reason ke order cancel karta hai:
- EatLaza cancellation monitor karta hai
- Customer se confirmation liya jata hai
- Repeated issues par penalty ya account suspension ho sakta hai
Isse EatLaza par trust aur reliability maintain hoti hai.
Agar Delivery Late Ho Jaye To?
Agar business delivery time set karta hai (jaise 30 minutes ya 5–7 PM) aur time par deliver nahi kar pata:
- Customer order cancel kar sakta hai
- Repeated delays se ranking kam ho sakti hai
- Business ko delivery time increase karne ko bola ja sakta hai, ya suspension ho sakta hai
Agar Order Pick Up Nahi Ho To?
Agar order accept/pick nahi hota aur pending rah jata to:
- EatLaza multiple notifications, message bhejta hai
- Delay se ranking aur reviews affect hote hain
- Repeated negligence par account suspend ho sakta hai
Agar Prepaid Order Cancel Ho Jaye To?
Prepaid orders ke case mein:
- Refund automatically initiate hota hai
- Agar refund process nahi hota, to customer EatLaza support se contact kar sakta hai
Refund & Return Policy Kaise Kaam Karti Hai?
Refund aur return policy business ke customer service par depend karti hai, lekin default rules apply hote hain:
Wrong Order
Business ko order replace karna hoga ya full refund dena hoga
Expired ya Spoiled Items
- Replace ya refund mandatory hai
- Repeated complaints par account suspend ho sakta hai
Agar User Fake ya Spam Orders Kare To?
- Business aise users ko block kar sakta hai
- Agar multiple businesses kisi user ko block kar dete hain, to uska EatLaza account suspend ho sakta hai
Kya Customer Data Safe Hai?
Haan. EatLaza data privacy ko seriously leta hai:
- Saara personal data encrypted hota hai
- Data sirf user ki permission se store hota hai
- User kabhi bhi apna data delete kar sakta hai
- GDPR-compliant data protection follow kiya jata hai
- Extra Privacy: Order complete hone ke baad business customer ki identity nahi dekh sakta
Isse platform par trust aur privacy maintain hoti hai
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